Back

Our FAQ

We Are Here For You

General info


Keep your password confidential?

Some online purchases usually necessitate the customer to 'login' before viewing and placing an order. For this, the customers are required to enter a username and password. The customer must not share their login information with anyone. Information like birth date, maiden name or phone number should be avoided while selecting a password. The password chosen at a particular website should be different from the passwords kept at other websites. Alpha-numeric passwords with at least 8 characters are tougher to steal.

Unable to view the details in my profile?

Please check if your app is due for an update. If not, please share the details via info@delivernow.co.za

Delivery


How much time it takes to deliver the order?

Answer: Generally it takes between 45 minutes to 1 hour time to deliver the order. Due to long distance or heavy traffic, delivery might take few extra minutes

I got the wrong/incomplete order. What do I do?

Answer: Call us immediately. We, do our best to make sure every order goes smoothly, but unfortunately sometimes one of us slips up. When this happens we want to know about it right away so we can make it right as quickly as possible

Can I change the address / number?

Any major change in delivery address is not possible after you have placed an order with us. However, slight modifications like changing the flat number, street name, landmark etc. are allowed. If you have received delivery executive details, you can directly call him, else you could contact our customer service team.

Do you support bulk orders?

In order to provide all customers with a great selection and to ensure on time delivery of your meal, we reserve the right to limit the quantities depending on supply.

Payments


Do you charge for delivery?

NO